FAQ

Use the vehicle search (make, model and year) on the home page or in the catalog: you will only see parts that fit your car. Each product page has the full fitment table with engine, years and notes.

If in doubt, write to us with the «Ask about this part» button: give us the year, model, engine and VIN and we'll confirm.

Type in the search box the way you would say it at the counter: «amortiguador delantero izquierdo para nissan sentra 2015» or «terminales para mi civic 2010». The store understands make, model, year, part type, position and side. You can also type the part number (SKU) as it is, or use the vehicle search (make, model and year) on the home page.

We accept PayPal, credit or debit card (Openpay), Mercado Pago and bank transfer (SPEI).
Your card is processed directly by Openpay, PayPal or Mercado Pago, whichever you choose: your card details never go through our server.

Each product page shows the date it ships from our warehouse; what we have in stock ships the next business day. You see the shipping cost in the cart when you enter your postal code: auto parts have a flat rate per order in the Pachuca metropolitan area, and tools in Mexico City and its metropolitan area. For the rest of the country shipping is quoted before you pay: you request it from the payment screen and we email you the cost, with a link to finish your purchase. When your order ships we will email you the tracking number, and you can follow it from «My account» or «Track order».

Some parts are quoted on request. Press «Request a quote» on the product page, tell us how many you need and your postal code, and we'll reply with price, shipping and delivery time.

All parts carry the manufacturer's warranty against manufacturing defects. See the «Warranty and returns» page for time limits and conditions.

Yes, within the period stated in «Warranty and returns», as long as the part is uninstalled, in its original packaging and with proof of purchase.

Yes. At checkout, write your RFC, company name, tax regime and CFDI use in the order notes, or send them to us as a message from «My account».

From the «Contact» page or the «Ask about this part» button on any product. Replies arrive in your email and, if you have an account, also in the «Messages» section of «My account».

Yes. We ship to other countries; the cost and delivery time are quoted for each order, because they depend on the destination, the weight and customs. Write to us at ventas@kingmart.mx with the products you are interested in and your full address, and we will reply with the quote before charging you anything.